Orders are processed within 2–5 business days (excluding weekends and holidays). Once shipped, you will receive tracking information via email.
Cook’s Condiments is not responsible for shipping delays caused by the carrier, weather conditions, or incorrect addresses entered at checkout. Please ensure all shipping information is accurate before placing your order.
Lost or stolen packages marked as delivered by the carrier are not the responsibility of Cook’s Condiments.
Due to food safety regulations, Cook’s Condiments is unable to accept returns or exchanges on any spice blends once delivered.
If your order arrives damaged or incorrect, please contact us within 72 hours of delivery with:
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A photo of the item
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A photo of the packaging (if applicable)
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Your receipt or proof of purchase
Email: info@cooksc.com
Our team will review your claim and work with you to resolve the issue.
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